Use the link below to request a copy of your statement by securely entering your Club Passport card number, 4-digit PIN, and zip code. Need us to provide a downloadable statement showing your net annual win/loss? That’s one of the perks of using your Club Passport card. Note that if you need information from more than five years ago, you will instead be required to submit this request via the downloadable tax form that can be found here. If you have misplaced one or more tax forms, use the link below to securely enter your information and we will deliver a replacement to you electronically via the email address provided within 3-5 business days. Live Chat - To initiate a chat with a customer support. Email - Please contact us at, please include your username and/or E-mail in all correspondence. WinStar World Casino and Resort is located at 777 Casino Ave. Various tax forms (W-2G, 1042-S, or 1099) may be issued for reportable jackpot winnings at the time of the win during the processing of paperwork. If you have any questions or an inquiry about your Winstar Social Casino account, our helpdesk provides support 24 hours a day via E-mail and Live Chat. Phone Numbers Main Line: (580) 276-4229 Alt Line: (800) 622-6317 Additional Info. Listed below are the two services we offer to quickly and easily provide you with the documentation you are after. As tax season approaches, there are two types of information frequently requested by our casino patrons.